Leaving public mobile

[laceydawn81]

So I'm leaving public mobile next week.. Is there anything I need to do? Or just deavtivate my credit card so I won't get charged? 

[umnikke8]

If you're porting out the account will be instantly terminated, so download any call or payment history you want beforehand.

[LitlLdy · Accepted solution]

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@laceydawn81 wrote:

So I'm leaving public mobile next week.. Is there anything I need to do? Or just deavtivate my credit card so I won't get charged? 

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@laceydawn81 , yes disable autopay but personally I would also submit a support ticket & ask to have your payment card information completed removed from your account as an extra measure. That’s just my personal opinion though. You could also set your account to lost / stolen mode.

Edit: To fix my typos!

[laceydawn81]

Thanks for the info 

[softech]

@laceydawn81 

yes, if you don't need to port out the number, just disable Pre-authorized payments

To disable Pre-authorized payment, you can use *611 if you know the 4 digits PIN

Or you can also login to My Account and go to Payment page -> Manage Payment Method, and then disable Pre-Authorized payment.