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LTE Calls turned off.

golfball
Deputy Mayor / Adjoint au Maire

A family member is in the states (with a US plan) and they got a popup that said that LTE calls has been disabled on their account and when trying to call them calls go straight to voicemail. Why does this happen?

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@golfball   If they're still having problems with calls because of this they could try connecting to 2G on T-Mobile.  In Canada we have 3G to fall back on but not in the US.  

Handy1
Mayor / Maire

@golfball  Some iPhone users got that pop up message yesterday . But some had said to reboot  the phone helped to resolve it 

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