Koodo Prepaid Number Transfer

[kiki55]

looking for help from a customer support agent to transfer my koodo prepaid number to my new public mobile account .  thanks.

[kiki55]

Thanks.  I was able to submit a ticket using your directions.

[hTideGnow · Accepted solution]

hi @kiki55 have you activated your account with a new number? contact them only if you have done so and the new line is working.  Then, you can submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  

If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage