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Just signed up and no network

Adnan88
Good Citizen / Bon Citoyen

I just recieved the sim card. I have a Samsung S10 and have no network so I cannot recieve SMS to confirm full access

3 REPLIES 3

Adnan88
Good Citizen / Bon Citoyen

Got it resolved after submitted a ticket. It was an error on their side. Took roughly 4 days to fix

Adnan88
Good Citizen / Bon Citoyen

 Hi @Chalupa_Batman 

I just tried putting it in my s22plus but it says Sim card not provisioned

Chalupa_Batman
Mayor / Maire

Hey @Adnan88 

Have you tried rebooting the phone? Also, if you can, slip the SIM card into another phone. Sometimes it's about provisioning the SIM card. That happened to me and my friends S10's when I set them up on PM.

Need Help? Let's chat.