Just another plan price hike

[Handy1]

Public mobile is at it again cleaning out customers pockets just got this text informing me my plan will go up $3 , this after removing legacy rewards then reducing points value and adding 911 charges and now this lovely new unnecessary $ grab to old loyal customers well done public you once again found away to disappoint . And all this still without offering wifi calling such a shame BOO !

[Griffyn1]

Thanks Grinch.  In answer to your questions…I know I asked the questions on my own account because I have 2-step verification set up.  My phone pings with the 6 digit code when I’m signing into my account and my husband’s phone pings when I sign into his account.  Yes, we have two completely separate email accounts…that’s one of the requirements to set up two PM accounts…couldn’t have done it otherwise.

Thanks for your ‘example’ 🙂…of course, I wasn’t aware of that.  I sure hope PM isn’t planning on making any more changes solely in their favour 🤨!

I can’t answer your last query…I don’t know what a gmail alias is 🤷🏻‍♀️.

Griffyn

[Grinch]

You are correct. Like I said just subscribe to the new $18 plan that has the features you want at “renewal” … don’t wait …. just do change right now. When you change subscription you have the option to change now or change at renewal. Just go slow, think twice before you tap. 

Each PM plan/phone number requires its own unique email address. 
Who’s plan or phone number belongs to what email address?

My guess, you are  logged onto the community with your husbands email address. 

Communication of important changes etc are not PMs forte. There is value to check the forum every now and then.
For example. 

edit: by any chance was  a Gmail Alias or any other email alias  used to set up either your or your husbands account?

[Griffyn1]

Thanks, Grinch.  So, to make sure I understand, if I select the $18 plan that’s currently available and choose ‘change at next cycle’, come November 1st, I’ll be on the $18 1 GB plan?

Also, I get what you’re saying wrt the notification emails but that doesn’t explain why the notifications came to my husband’s email rather than mine…how can that even happen when we have two separate accounts, email addresses and phone numbers…and I signed out of one before signing into the other??  I rarely sign into my PM account…only when I have a problem or a question.  I only found out about the price increase because I came here to ask a question.  Shouldn’t PM send a text or email to inform their members of any important changes?  

Thanks again, Grinch.

Griffyn

[Grinch]

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@Griffyn2 wrote:

One more question, Yummy…my current plan is set to renew on November 1st.  If I choose the current $18 plan (ie. the one with 1GB of data), to start on my next cycle, will that work, or do I have to switch over before October 31st to get the 1 GB?  I noticed when I switched my husband’s plan just now, we didn’t get credit for the payment we’ve already made for this cycle.

Okay, I lied 🙂…one more question…for this session, I’ve been logging in and out of my account and my husband’s account but I’m asking these questions under my own account so the responses come to my own email address.  Why on earth are all these responses popping up on my husband’s phone under his email address??

Thanks again.

Griffyn

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Just take the new $18 plan and have it start upon renewal. New plan will start November 1. No extra charges will occur. Just don’t renew “now”. 

Your community accounts are set up to email every thing. Turn it off where it bothers you.  I have no (Zero email notifications turned on). I book mark the thread and delete it later. 

[Griffyn2]

One more question, Yummy…my current plan is set to renew on November 1st.  If I choose the current $18 plan (ie. the one with 1GB of data), to start on my next cycle, will that work, or do I have to switch over before October 31st to get the 1 GB?  I noticed when I switched my husband’s plan just now, we didn’t get credit for the payment we’ve already made for this cycle.

Okay, I lied 🙂…one more question…for this session, I’ve been logging in and out of my account and my husband’s account but I’m asking these questions under my own account so the responses come to my own email address.  Why on earth are all these responses popping up on my husband’s phone under his email address??

Thanks again.

Griffyn

[Socrates8567]

Hello,

Public Mobile would like you to upgrade the plan yourself to the $18 1GB plan that you see on your account. However, if you just leave it, that part is a bit fuzzy on me. Will I go from $15 500mb to $18 500mb or $18 1GB itself.

There was an email that came out that I'm trying to find. But in public mobile fashion, there is nothing in the announcement section I was able to find.

[Yummy]

If you stay and wait until PM hikes your plan from $15 to $18 you will get exactly data as you have now with $15.
If you schedule plan change to current $18 1GB then you will get same service (minus 100 LD minutes) with 500MB data more.
Thus PM will have 2 $18 plans: one with 500MB (and probably 100 LD minutes)  and another one with 1GB (no LD).

[Meow]

I believe cut off date is Oct 18.
Do not wait, if you see $18 1GB plan on your account schedule plan change otherwise you will pay $18 for 500MB data. Either plan will cost you $18 but one will have 2x more data and all other features are identical.

[Handy1]

@rockdong  This is disappointing news I reporting in this last week have a look 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Just-another-plan-price-hike/td-p/1371242

there is $18 plan with 1GB of data you can change to for next renewal before it’s gone or you will just get charged extra $3 with less data 

[Monak33]

Thank you..ill look into it

[Handy1]

@Monak33  No you won’t get anything extra but $3 over charge for same plan , best to check your account and make change for next renewal to the $18 plan that gives you 1 full GB of data instead before it’s gone or just pay more for same old plan unfortunately 

[Handy1]

@Eister @No if you just let the plan increase and not change to the $18 plan for next renewal you will miss out on the extra 500mb and still pay $18 for your same plan now minus half a GB 

[Handy1]

Seems like they want us to move to Koodo 

they still offer $15 plan 

[umnikke8]

For me its the new 500MB $15 plan.

[EB0]

I have received the following message from Public Mobile, I am not sure if’s only me, or everyone else on the legacy $15 plan

Public Mobile here with an important update.

Starting October 30, 2025, your monthly plan will increase by $3 per month, going from $15 to $18 on your next renewal date.

[umnikke8]

Just got the text. The $15 plan I just switched to July is already increasing in price. Goodwill already burned.

[Sansan]

@Handy1 , you beat me to it!!

I just got that message myself. 

Wow.  Not surprised.  Just waiting for the next ball to drop!.