Joining Public how to talk to someone in office for this company

[gpixel]

their new name is Pollution. and it fits the description well 😆

that's filthy! haha 

[JL9]

Please stop with spamming every thread with this, it doesn't help customers, in fact it may frustrate them and/or make things worse.

@rachel-morrison you can reach out to a CSA via private message. It is a relatively timely process and you will be speaking with a real rep and not a bot, etc.

[Alexandf]

@rachel-morrison 

open ticket with PM support and ask them

 At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

have trouble with Chatbot: private message CS_Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.

[esjliv]

All customer support is online @rachel-morrison .

1-with community members and customers here on the public forum, or

2-with customer support (CSA) through private messaging: 2 methods found here, 

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

All you need to join (create an account with a number and plan) is to obtain a sim card from online public mobile or amazon, or better yet get it locally at Koodo/Telus stores if in your area.

Then activate it online here: https://publicmobile.ca/en/on/portal/activation

edit, I see your other posts:

https://productioncommunity.publicmobile.ca/t5/The-Lounge/other-day-bank-offering-one-year-free-no-f...

https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-new-line/td-p/874710

Check out some Help Articles about activating:

https://www.publicmobile.ca/en/on/get-help/articles?q=activate

[hTideGnow]

HI @rachel-morrison   PM support is all online ,there is no direct phone number or email to call

Also, have you joined yet?  you have another post asking the fess to join

to get connected to PM support, please message them:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent