Issue with making and receiving calls and txts

[hayl5892]

since the switch to this app I’ve been unable to make or receive txts or calls I’ve been locked out of my account for 3 days so any ticket I submitted has been closed and now I can’t submit a ticket it keeps saying error xxx 

has anyone had/have this problem 

[hayl5892]

Thanks I’ve just done so

[Handy1 · Accepted solution]

@hayl5892  Please 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Meow]

You switched to APP or PM as provider???????

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.
If you have created a ticked agent will DEFINITELY respond.