Invalid sim

[Shannon1101]

• I entered it the first time and it took, but before I summited it, I had to change the email address. Then when I went to resubmitted, it said invalid sim....please help!

[computergeek541]

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@tabi159w wrote:

I think your SIM might be locked right now. Try waiting an hour and then use a different browser or go into incognito mode to activate.

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This same answer was already given. However, since this question was asked more than 4 hours before your reply, any such lockout of the sim card number would no longer be a issue.

[tabi159w]

I think your SIM might be locked right now. Try waiting an hour and then use a different browser or go into incognito mode to activate.

[MobileCA]

try dont go back after you submitted.. if you did so, please wait 50 min and try again from the first step . it should working.

[Staliger]

@Shannon1101 That's an activation issue. You need to wait for an hour and try again with cleared cache and cookies on your browser.

[benfatto]

@Shannon1101  As long as your credit card has not been charged try again in an hour or two. Incognito mode may help as well. 
PM's activation site cannot go backwards. 
Speaking of credit cards - do not enter anything in the "unit #" field nor a space in your postal code. 

[gblackma]

@Shannon1101 the sim is probably locked. Wait an hour from last attempt,  clear your browser history, go to private/ incognito mode and try again to activate your SIM card.  Welcome to PM,.Stay safe. 

Here's 3 articles on activation and porting and the Refer a friend reward  if you need them:

1.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
3. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Please note to port your number your previous providers account must be active.  The port will close it once its completed. 

[Triguy]

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.