International receiving calls in Mexico

[Fishkiller55]

Can I receive calls from Canada  while in Mexico

[pkaraa]

If anyone call you and your phone rings(it wont normally), you can pick up the call for no extra charges but it you have US roaming addon, that doesnt qualify you for the mexico calling. 

[BKNS27]

@Fishkiller55 

Unfortunately, PM does not have roaming in Mexico. I would recommend to pickup a local SIM in Mexico or use WhatsApp if you are setup on this app.

[darlicious]

@Fishkiller55 

Yes there is a workaround for this by call forwarding your pm number to a voip like textnow or fongo (which also works on mobile data) and using wifi and/or a local sim card. This mentioned in line #6 below.....along with options for your pm service if you are taking an extended holiday.

Spoiler

Options for your account and service....

1. You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
2. If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
3. Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account. CSA contact after paying and reactivating is necessary to have the rewards applied manually.
4. Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing * once connected and entering your 4 digit voicemail pin #.
5. If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
6. Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your fongo number. Be sure to perform all call forwarding while in Canada. Now any incoming calling to your pm number will ring thru to your fongo number while on wifi or mobile data (w/a local or global sim card) You can access your fongo voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels!

[hTideGnow · Accepted solution]

HI @Fishkiller55   No roaming option for PM in Mexico

However, if you need to receive calls while you are in Mexico.  Setup a VoIP app like TextNow.  it is free.  You select a Canadian phone number and your friends can call you like you are in Canada and you can call back Canada for FREE.. as long as you have Wifi or Data there

Check the local Data SIM , it is definitely cheaper than roaming and offer a lot more Data.

[0PX9O4]

Sorry, but not with Public Mobile.

[Anonymous]

@Fishkiller55 

at public mobile only offer service to U.S. Roaming 10 day packages..no option Mexico.