07-13-2022 03:15 PM
Hi, I recently logged into the new My Account experience and saw that my plan description now states "$25 1024MB data + 500MB at 3G Speed" instead of the "$25 500MB + 500MB at 3G Speed" from before. Has Public increased the data allowances on the 3G speed plans as with the introduction of the new 4G speed plans?
07-13-2022 04:47 PM
@softech wrote:@dabr If they need to honor every single glitch, we would have free service for life!!!
LoL
Well said. PM should as a good will for current fiasco compensate every customer registered on Community with at least some symbolic bonus. And particularly those who reported these glitches and those trying to calm down upset customers.
07-13-2022 04:43 PM
Don't believe everything you see for new/existing plans. Current glitches will be discussed for a quite a while until completely resolved.
07-13-2022 03:21 PM - edited 07-13-2022 03:22 PM
@dabr If they need to honor every single glitch, we would have free service for life!!!
LoL
07-13-2022 03:21 PM
It is showing the same on my account…glitches on the new website.
07-13-2022 03:21 PM
@softech I think PM should honour this even if it is a glitch!
07-13-2022 03:17 PM - edited 07-13-2022 03:18 PM
this is a gltich!!
Check your data bucket, and it shows only 1GB
I think this is because the new $25 plan has 1GB without the need of Autopay. So, the site not updated properly at the moment for those on old $25 plans
Sorry @J_PM , another thing to fix.
07-13-2022 03:17 PM
@nichngeles If true, that's a nice surprise. Didn't notice anything different for my $15 plan, unfortunately...