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Incoming and outgoing calls not working.

TheHelper
Great Neighbour / Super Voisin

Data is working. Internet is working. I have ssignal but incoming and outgoing calls are not working.

Samsung S22 Ultra has been working for months with the same sim card.

The only think I did recently was to accept that at my next bill cycle date (in about 3 weeks), I want to more to 4G plan at the same price. 

1 REPLY 1

JK8
Mayor / Maire

@TheHelper 

 

Try rebooting, resetting network settings, reinstalling SIM card.

 

If still not working your problem might be related to this issue in this thread:

 

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Service-Impacts/td-p/955119

 

If issues persist contact an agent.

 

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