4 hours ago
Hello Community,
On October 1, you may have received a text message incorrectly stating that the payment information on your account has expired or is outdated.
We encourage you to visit My Account to verify the payment information on your account is up to date. If your payment information is already up to date, please disregard this message and thank you for being so on top of things.
We apologize for any inconvenience this may have caused you. We are investigating this matter to prevent such errors in the future. Thank you for your understanding and patience.
- The Public Mobile Team
4 hours ago
thanks @Ck_PM for clarifying
And a question with payments, many customers were unable to update payment (got an error message). This has been an ongoing problem, any fix on the way?