Im unable to make a call with my us mexico plan...data works fine and sms works fine...I have a S70

[Lsamadhin]

All settings are correct

[Phil_Adelphus]

@Lsamadhin  Since data and texting still work even with a non-VoLTE phone, one thing you could do is download a voip app like TextNow or Fongo and use the cellular data to make phone calls.  You won't be able to use your same phone number you have with PM though but it's a workaround.

[Lsamadhin]

Thank you..awsm...

[Phil_Adelphus]

@Lsamadhin  I have an s70 and my wife has s70+...both unable to make calls.

As I said, when I do a search I don't find an S70, only an A70.  Where did you get the phones?

Oops its an s10

OK that makes sense.  It still won't work in the USA with Public Mobile though.

[Lsamadhin]

Oops its an s10

[Lsamadhin]

I have an s70 and my wife has s70+...both unable to make calls.

[Phil_Adelphus]

@Lsamadhin  When I Google Samsung S70 I get a monitor.  I do get a phone under A70.  Either way the phone won't work for voice calls in the USA

[hTideGnow]

hi @Lsamadhin you meant S20 Plus?  it is not on VoLTE either 

[hairbag1 · Accepted solution]

@Lsamadhin 

here's some info about calling while in USA. You need a cellphone that is on the list otherwise your calls won't connect...

https://www.publicmobile.ca/en/get-help/articles/volte

[Lsamadhin]

How about s70 plus

[Phil_Adelphus]

@Lsamadhin  That's a Samsung, are you sure it is S70 and not A70?  A70 is not on Public Mobile's VoLTE list so won't work i n the USA for voice calls because there is no 3G there anymore (since 2022)

[Lsamadhin]

Was trying to call a local US #

[Lsamadhin]

Hi, im in Hawaii-US and Im using a S70

[Phil_Adelphus]

@Lsamadhin   Are you in Mexico or the USA?  If in the USA what phone do you have?

[hairbag1]

@Lsamadhin 

to call Canada / US whilst you're in Mx, dial +1, area code, number.

added...to call Mx whilst you're in Canada, dial +52, area code, number