08-28-2017 09:49 PM - edited 01-05-2022 02:46 AM
Hi I ported my number to koodo locked iphone 6s . No incoming calls and data. Phone shows public mobile signal please help ....
08-29-2017 08:58 AM
Hey @vaddadij,
thank you for reaching out to us !
Please feel free to send us a private message, we'd be more than happy to look into it and help out 🙂
Let's keep the conversation going,
Mary
08-29-2017 07:11 AM
Tried the APN setting and the website provided in the reply. Still no incoming calls and data. Message when called is ' cell phone not equipped to accept incoming calls'
Any help..
08-29-2017 12:05 AM
Porting can take several hours, during which time outgoing calls will work but incoming will not. Once it's complete your old account/SIM should automatically deactivate.
Regarding data, you most likely need to change the APN settings on the iPhone. This is a really common thing with iPhones when you change carriers. Check out this thread for more information. If your APN menu isn't available, use the unlockit site linked there.
Good luck!