10 hours ago - last edited 7 hours ago by computergeek541
Hi someone,
I've change my services option and I was charge 3 times on my credit card but it's not register.
How can I have a refund? Or could it be credit?
Thank you!
10 hours ago
Hello @CathT
Please contact your credit card company FIRST to make sure these are actual charges and not PENDING charges. If they say they are charges, here is how to create a ticket
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
@CathT
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
