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I transferred yesterday and cannot get calls or texts

CMason1985
Great Neighbour / Super Voisin

Hi all,

I transferred from Bell, but it did not complete the porting of my number and I am not getting calls or texts.  I did get a message that said it "Looks like you entered an incorrect ESN/MEID.". I tried the link it provided but it seems to be broken.

What would be the best solution to have this resolved?

Thanks,

2 REPLIES 2

Handy1
Mayor / Maire

@CMason1985  Best to ignore IMEI and just give providers account number . No worries thou I’ll send you the porting   team number  private message away . Give them a call and they can retrigger the port request for you 

 

hTideGnow
Mayor / Maire

H i@CMason1985 

 

You can call Public Mobile porting team to provide the correct Info and get status update.  I will send you the porting team number.  Please check your Community inbox for my message

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