I transferred my number to another provider

[Singh80]

however, i prepaid 

i was wondering when i would get my money back

[Dunkman]

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@Singh80 wrote:

i am 100% sure canadian law does not state as much 

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Public mobile belongs to the Telus.  Telus has corporate lawyers who have reviewed this prepaid policy and it is within Canadian laws.  You are welcome to legally challenge this policy.  

[Singh80]

i am 100% sure canadian law does not state as much 

[softech]

Sorry @Singh80 all prepaid providers are like this. PM is not the only one with such policy 

[Singh80]

this seems like fraud - and public mobile is pushing this terms and service under a rug

[Chalupa_Batman]

Hello @Singh80 

Public Mobile is a pre paid service. You pay for 30 days at a time. It's up to you how much you use of the 30 days. If you choose not to use the full 30 days, that means you forfeit any days/money you choose not to use.

Think about it this way. You go to McDonalds, order a Big Mac meal. You pay for the meal in advance, like pre paid. You go back to the counter with 10 french fries left and you ask for a refund on the 10 french fries. Since you pre paid for them, it's up to you if you choose to eat them. 

Hope that made sense.

[Dunkman]

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@Singh80 wrote:

is this considered stealing / fraud?

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@Singh80 

No.  It is the prepaid cell plan.  No refunds or pro-rating of plans unfortunately.  

You can check the terms and conditions:

Can I receive a refund of unused funds if I cancel my service?

Funds added to your account are non-refundable. After ninety days with no active rate plan, your account will be automatically deactivated and all unused funds will be lost.

[Singh80]

is this considered stealing / fraud?

[softech]

Sorry @Singh80  PM Is a prepaid provider and won't provide refund for early cacellation like your situation. 

if you ported into Koodo or Telus, they might be able to gie you a one time credit.  If you ported elsewhere, sorry, you won't get that.