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I referred a friend who joined where is my points

BrockMusson
Great Neighbour / Super Voisin

My mom I signed her up for her number and used my adding number where is my points

2 REPLIES 2

1 point will be rewarded upon your next renewal as long as your referral is still actove at Public Mobile. As for a $15 credit for the current promotion, that will arrive within 45 days.

hTideGnow
Mayor / Maire

hi @BrockMusson 

your mom got her $10 within 72 hours of activation yet?

and the extra 1 point will be added to your Rewards account on your renewal date after your mom joined, you have gone through a renewal yet?

if so, then check with PM support agent, 

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

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