06-26-2025 06:13 PM
My mom I signed her up for her number and used my adding number where is my points
Solved! Go to Solution.
06-26-2025 06:17 PM - edited 06-26-2025 06:18 PM
1 point will be rewarded upon your next renewal as long as your referral is still actove at Public Mobile. As for a $15 credit for the current promotion, that will arrive within 45 days.
06-26-2025 06:15 PM
hi @BrockMusson
your mom got her $10 within 72 hours of activation yet?
and the extra 1 point will be added to your Rewards account on your renewal date after your mom joined, you have gone through a renewal yet?
if so, then check with PM support agent,
submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage