09-12-2023 05:21 PM
this is what I suppose to got. I had just 10 dollors credit.
$10 dollors off in credit, $dollors welcom reward point , and 15% in point on every bill
I have not got it. please help
Solved! Go to Solution.
09-12-2023 07:00 PM
@JeongminLee Did you put the referral code in the promo code section by mistake ? You want to reach out support and confirm you applied correctly in the correct spot , otherwise it should be in your account with in 72hours after activation . Did your friend that refereed you get the 1$ /1 point added to their account ?
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-12-2023 05:29 PM
HI @JeongminLee
when did you activate? the $10 friend credit will be in your account 72 hours after activation
the 3x points , i think that has been gone for long time. So, when did you activate?
you can also submit a ticket with CS agent and they can check
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437