HI @Waelalmalky was to send you a message, but look like our private message is off
come here and enable it back
Can you give us a screenshot of the page that denies you access? Can you access your private message box? It's the envelope icon next to your avatar at the top right corner of your screen. If you click on the arrow beside INBOX in your private message box you can click on SENT to see your outbox.
@Waelalmalky I am sure PM @CS_Agent are very busy at this time, so please be patient. Creating multiple tickets will complicate things on their end. Try directly messaging them and reference the 2 ticket numbers if you have and see if they are able to assist you.
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, create a Ticket.