I’ve been a customer of Public Mobile for 5 minutes and so far my experience was nothing short of terrible. For some reason I couldn’t reply to the phone transfer confirmation, and currently my new SIM is working only halfway - I can call and use internet but I cannot receive any text messages! Which makes it impossible to log into the My Account - I don’t receive the code.
What’s worse is that before even trying I have to log in to the Public Mobile website with my email - and it seems like the site doesn’t even try to remember the “trust device”. I keep checking that box but it asks me to verify email every single time I try to log in.
Somehow I discovered that this section of the site is still open to me, even with My Account access blocked. Any suggestions? I cannot even reach out to an agent currently because it is done from My Account section.
