I need to find my puk number

[Zo3]

I need to find my puk numbers and my sim is locked

[computergeek541]

---

@Zo3 wrote:

How do I request a new puk code

---

A PUK isn't something that can be reset or changed. Each SIM card or phone (in the case of a SIM Network Unlock PUK) will have it's own unique code.

[softech]

@Zo3   is it Sim card PUK?  if so,  they you can request again with this direct link:  https://urlshortner.tiia.ai/Oyn1L6

If it is another kind of PUK you are looking for , please give us the exact error message and then brand of your phone and we can try to help further

if it is another PUK , give me the exact error and the brand of your phone

[Zo3]

How do I request a new puk code

[hTideGnow]

HI @Zo3   You said your SIM card is locked.  If you put your PM SIM in another phone and it asks you the same PUK, then yes, you need a PUK for your SIM card.

But if putting your SIM card in another phone and you do not see the PUK message, the the code your need is a carrier unlock code for that phone. you have trouble with.  You will need to find out where you got he phone from and ask that carrier to give you the carrier code

[BKNS27]

@Zo3 

If you have a Samsung phone, it could be locked by them and you need to contact Samsung Canada.

If not, just private message or create a ticket through SIMon Chabot.

[softech · Accepted solution]

@Zo3 is that SIM card PUK?  did you set a SIM PIN before and unable to enter the PIN correctly and locked the SIM card?  This is the only type of PUK that PM Support can provide.

Please open ticket using this direct link:  https://urlshortner.tiia.ai/Oyn1L6

If it is another kind of PUK you are looking for , please give us the exact error message and then brand of your phone and we can try to help further