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I need my old phone number reinstated

Gigi11
Great Neighbour / Super Voisin

My old phone number was accidentally changed how do I get my old number back?

5 REPLIES 5

Handy1
Mayor / Maire

@Gigi11  Also while you’re waiting for support to reply you can try to find your old number in your my account . Like this is cycle thru the numbers starting with province city area code and keep refreshing page like this . Notice bottom red circle in pic 

Change # on profile tabs

Handy1_0-1691449680272.jpeg

 

 

@Gigi11  Can be  5 mins to 2 hours . But typically not to long 

Gigi11
Great Neighbour / Super Voisin

How long does it take for a reply?

softech
Oracle
Oracle

@Gigi11 

possible. but you have to act it quick. Message Support here

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Handy1
Mayor / Maire

@Gigi11  You would need to submit ticket to support to see if it’s still available 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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