I need more details on Public Mobile charges to my credit card

[p_tetreault]

Since November I'm getting a new monthly charge of $22.60 on my credit card from Public Mobile which I cannot account for.  I'm also getting 3 other legitimate  PM monthly charges on my card for family phones.

How do I get more information from PM for what those monthly $22.60 charges are for?  Can I call and speak to a real person?

[darlicious]

@p_tetreault 

Which family account with pm has a $20 manual or automatic top up payment with a corresponding date? ($20+13% tax=$22.60) Check each accounts payment history for the $20 transaction. You can filter the payment history's dates up to the previous 90 days of transactions. Do you have an account on the $25 plan with $5 in rewards=$20 plan cost? ($2 autopay+$1 referral+$2 loyalty=$5?)

[popping]

@p_tetreault 

Your PM plan does not include sale tax.  When PM server takes fund from your autopay account to renew your plan,

the amount charge to your cc = plan cost + sale tax of your province.

But the amount shown in your payment history = plan cost only.

[Hollister · Accepted solution]

@p_tetreault 

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