06-29-2024 12:16 PM
Because some of the fields don’t work
So I can’t submit. I already paid for a subscription, but I need to contact for further assistance.
06-29-2024 02:23 PM
@catguy99
What is the issue that you are having. Sometimes it is quicker on this Community to give you a possible solution.
06-29-2024 12:19 PM
is this how you try to open ticket with Chatbot??
Type the question Submit ticket and select Contact Us to get to ticket open screen
06-29-2024 12:17 PM
The website has caching issues. You can clear cache, incognito mode or try a different web browser.
If that still does not work, you can private message CS_Agent. Supposedly, it does take a bit longer to respond than ticketing.
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
