11-02-2024 10:21 AM
I'm trying to install WhatsApp on my Android (Google Pixel 7). I've had the app before, but since moving to Public Mobile I can't get passed the Profile screen. I've done all of the troubleshooting listed in WhatsApp and what I could find here. I've submitted a ticket to PM...but waiting. I've even uninstalled and reinstalled. Still only opens up my profile screen...but says it can't establish a connection when I try to upload a photo or when I click Next. I'm stuck and I need this working in the next week as I'll be travelling. Any thoughts out there?
Solved! Go to Solution.
11-02-2024 10:27 AM
@clod98 this is an issue with WhatsApp
most people have to wait a week and retry. If it still not registering, you will have to contact WhatsApp (sorry not something PM can help)