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I need help, but I can’t submit a ticket

catguy99
Great Neighbour / Super Voisin

Because some of the fields don’t work

So I can’t submit. I already paid for a subscription, but I need to contact for further assistance.

3 REPLIES 3

BKNS27
Mayor / Maire

@catguy99 

What is the issue that you are having. Sometimes it is quicker on this Community to give you a possible solution.

slusagm
Mayor / Maire

is this how you try to open ticket with Chatbot??

Type the question Submit ticket and select Contact Us to get to ticket open screen

Dunkman
Oracle
Oracle

@catguy99 

The website has caching issues.  You can clear cache, incognito mode or try a different web browser.  

If that still does not work, you can private message CS_Agent.  Supposedly, it does take a bit longer to respond than ticketing.

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.