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I need add refer number, as I didn't add it by the time I bought the plan.

Rich8888
Great Neighbour / Super Voisin

I need add a refer number, as I didn't add it by the time I bought the plan.

2 REPLIES 2

Teo0321
Model Citizen / Citoyen Modèle

Hello @Rich8888. If you forgot to add a referral code when you initially purchased your plan and you still want to ensure the referral credit is applied, you'll typically need to reach out to the customer support of the service provider. Keep in mind, it's gonna be a bit slow to get a response because of the Black Friday backlog.

hTideGnow
Mayor / Maire

HI @Rich8888 

no worries, supprt agent usually will help to add it back for you.   please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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