I'm not able to submit a ticket.

[cheemaihsana]

I was unsubscribed from service and using up remain days of my three months plan, still being charged for add on. Need to get refund for add on after unsubscribing and remove credit card from my account

[hTideGnow]

hi @cheemaihsana which add-on they keep charging you?

you can still use the link above to submit ticket 

or you can use Chatbot to submit.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  

[cheemaihsana]

I am unsubscribed but plan will expire in October.

[hTideGnow]

hi @cheemaihsana if your account is closed, you will have to submit ticket by direct message :      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage