I'm charged twice this month

[Fangfang1]

Hi What's going on with PM recently? No 611 notifications received since April regarding the monthly fee, and I just checked my credit bill finding that I was charged twice on June 13 and June 14 respectively. Can anyone help resolve this?

[Fangfang1]

Ooooh, thank you Dunkman, why they stopped? and visiting website is very slow...

No I do not change anything regarding the double charge.

[hairbag1]

@Fangfang1 

those notifications haven't been coming to all o0f us for a few months now...not sure why, they were a handy reminder.

Check with your credit card issuer first, to confirm double charged.

[Dunkman]

Public mobile has stopped sending reminder notifications for the last several months.  

As for the double charge, was it the same amount? Is one of the charged pending on your credit card?   Did you change plans recently? Purchase an add on?  

[Handy1]

@Fangfang1  Please for credit or refund 

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