If you're talking about a dropped call, yes. That has been happening a lot over the last week. Not sure if it has anything to do with SMS iMessage and FaceTime not working properly either for new customers. There seems to be some serious issues going on with Public Mobile in the last week. Only thing you can really do is reboot your phone. If this keeps happening then you can put in a ticket to have a Customer Service Agent look into it. But I'm sure they already know.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.
