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I just purchased a physical sim for $10, now it’s FREE

Great Neighbour / Super Voisin

Hello Customer Support,

When I signed up on Sunday May-19-2024 and chose to purchase a physical SIM card for $10, but now it’s FREE. Would you please give me a credit of $10 back to my account. Thank you so much for your help. 


Glad to help @t3taitang  We were all newbies once here. 

Great Neighbour / Super Voisin

Thank you for your tips, I’m newbie here. 

Mayor / Maire

Hey @t3taitang 

Nobody from Public Mobile here. We are all customers like you. Please feel free to contact Customer Service by creating a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  Type: Customer Service Agent




IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 


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