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Sim card hasn't arrive

Kimmm
Great Neighbour / Super Voisin

Ordered May 10

3 REPLIES 3

Neil11
Model Citizen / Citoyen Modèle

Had the same issue when I signed up. Your best bet is going to koodo/telus store or mobile klinik to get one. You can then contact a CS agent to help you set up, they should credit you the cost of the sim card too. They did for me.

Chalupa_Batman
Mayor / Maire

Hey @Kimmm 

It can take up to 3 weeks in the mail depending on Canada Post.

If you want a SIM card faster, there are two options. https://www.telus.com/en/mobility/network/coverage-map

or Amazon

Need Help? Let's chat.