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I just noticed one of my Referrals discounts never showed up

dbf
Great Neighbour / Super Voisin

Hi, 

I referred my Mom quite a while ago, but until I never noticed until today that I am not getting credit for her.

 

Can someone look into it please.

 

Thanks inadvance.

 

 

1 REPLY 1

esjliv
Mayor / Maire

@dbf wrote:

Hi, 

I referred my Mom quite a while ago, but until I never noticed until today that I am not getting credit for her.

 

Can someone look into it please.

 

Thanks inadvance.

 

 


@dbf  - you will have to submit a ticket as your mom, or get your mom to submit a ticket to CSA to provide them your referral code and have them add it to her account, so you both get the reward.

 

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 -  Faster  use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower - Use this link to:

Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here: 

Private Message to Public Mobile Customer Support Agents (CSA)

Need Help? Let's chat.