@Seanpcluett wrote:
Haven't recieved my sim ant put a service ticket in because i dont have order confirmation number I paid gor it Oct 10 2023 and still have not got it how do I get ahold of a customer service person
@Seanpcluett , it took over 3 week to receive my sim card from Public Mobile that’s delivered through Canada Post. You can send a CS_Agent a private message & ask if you purchase a sim card locally if they will credit your account for the missing sim card. If you have Amazon Prime you can get one for $4.99 plus tax and get it delivered in a couple of days!
Telus, Koodo, or Mobile Klinik store
https://www.publicmobile.ca/en/nb/store-locator
Amazon Canada $4.99 + tax & free shipping with Amazon Prime
Public Mobile SIM Card on Amazon
You can send a private message to a CS_Agent using the link: -> https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Customer Support Agents are available from:
- Monday to Sunday: 9 AM to 10 PM EST
A CS_Agent will respond back in your Community mailbox (envelope icon) at the top right of this page to the left of your community avatar on your computer or by clicking on your avatar on your device.
