I have tried numerous times to open a ticket but then Suddenly my password is no good

[LP1]

xxxxxxxx wants to close his account and be refunded since he received no Credits or Rewards

I will be helping him close his account

He has credits on his account I  put money into his account I was going to pay his bill

I have tried numerous times to open a ticket but then Suddenly my password is no good

This is completely unacceptable

Thank you

[darlicious]

@LP1 

Well lets see if we can help with Jack's issue of not recieving his rewards and/or credits. Of course customer support will have to assist with anything account related but we can help advise why they havent been recieved with a little more info. If you are having trouble submitting a ticket via SIMon then send a private message. Choose the second option below and read the spoiler.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

[RossN]

@LP1 

1. hi you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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