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I have a previously used PM Sim Card - Can I use it to open a new line

happyguardian
Great Neighbour / Super Voisin

I enter the sim card number on the registration page but I get the error Please enter a valid SIM number.

Why can't I use the PM SIM card that was used previously and is currently inactive? It was last used in Dec 2020.

4 REPLIES 4

JK8
Mayor / Maire

@happyguardian 

 

Your sim would no longer work under these 2 conditions:

 

You previously ported your PM number out.

 

You did not make a payment within 90 days from your last renewal date.

 

 

dust2dust
Mayor / Maire

Porting out or letting an account suspend all the way to deactivation kills the sim. I don't think any provider will allow re-use of a dead sim.

CountyDownIeUk
Mayor / Maire

Sorry, no. They are one time use. You need a new one and maybe a referral code too. 

torontokris
Town Hero / Héro de la Ville

No unfortunately you can not reuse old sim cards that were activated / deactivated. 

Order another (2 for $10 from PM direct) or go to a corporate Telus store to pick one up

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