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What happens when I upgrade from 3g to 4g

Jasonpenny
Great Neighbour / Super Voisin

I have just upgraded my plan from 3g to 4g.   What happens? Do I get a new sim? 

5 REPLIES 5

torontokris
Town Hero / Héro de la Ville

You were always on the LTE network just throttled to what is labelled as 3G speeds or 3mbps.

 

Within a couple days you will be on what's labelled the 4G speed (still on LTE network) and throttled to 100mbps. Enjoy

hTideGnow
Mayor / Maire

HI @Jasonpenny   No, no new sim needed

 

You just request plan change.  After the plan is upgraded, wait 48 hours and you should see the new speed there

 

Same sim card , same phone, you don't need to do anything to get the new speed.  Maybe one thing, make sure your network type is either Automatic or 4G or LTE

dabr
Mayor / Maire

@Jasonpenny   Faster data speed (and more cheaper data if selecting $40/15GB or $45/20GB), however, the change in speed will take about 48 hours to become effective.

HALIMACS
Mayor / Maire

Nope, @Jasonpenny , the SIM card doesn't change - Public Mobile just upgrades the service on their end.

 

You just get faster mobile data than you did on 3g.

 

Welcome aboard!!!

hycm53
Mayor / Maire

@Jasonpenny wrote:"I have just upgraded my plan from 3g to 4g.   What happens? Do I get a new sim?"

No, you don't get a new sim card.

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