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I have a number of account and added roaming to the incorrect account

Ryjacq1
Great Neighbour / Super Voisin

I have 4 account and currently in florida.  I added roaming to 2 account but one a incorrect. Can this be corrected. 

2 REPLIES 2

ChuckYeah
Mayor / Maire

Only through an agent or Simon. All sales are final, but they may be able to help you. Purchasing the add on on the other account won't affect any refund you may or may not get.

will13am
Oracle
Oracle

@Ryjacq1 , I suggest using the chatbot link at the bottom of the webpage and initiating a support ticket.  Explain the situation to the CSAs and they might switch out the add-on to the right account for you on an exceptional basis.  No guarantees of course.  

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