05-27-2022 03:52 PM
How do I get back into my account before it expires
Solved! Go to Solution.
05-27-2022 05:26 PM
Great, you should be back in today then. Once you redo your login info (you may want to keep it in a safe spot on your phone - or elsewhere)
05-27-2022 04:01 PM
I just did that thanks
05-27-2022 03:59 PM
@Bcbudchick to unlock your account, you will need to open ticket with PM support
1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
05-27-2022 03:59 PM
Contact a CS Agent.