I don't need verification code via texting

[Sherry13131]

Hi,

I just loged into my account and I noticed I updated my account by consenting receiving Eversafe confirmation code. I DON'T need this because I usually go abroad and don't have my this phone number. Would you please help me cancel this? Waiting for your nice help. Thanks.

[Haiggy · Accepted solution]

You can register an e-mail address so that you don't need the phone service, but you will need to confirm the code that gets e-mailed to you.

You will have to open the app, hit the '+' sign under the My Account tab, and choose 'Profile'.

Next, tap on 'Manage EverSafe ID'. Add your e-mail address here.

[liuxinbing]

That doesn't work for mobile phones. It still keeps asking for 2fa every time.

It does work for computer: it stopped asking for 2fa the next time logging in on my computer.

[Handy1]

@hTideGnow  Oops and sorry for confusion @Sherry13131  i took from post your are abroad and want to cancel plan … ignore me 😞

[hTideGnow]

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@Handy1 wrote:

@Sherry13131  You can do it yourself in my account 

Turn  auto pay  off 3 easy clicks

Or if you know the 4 digit PIN number

*611    

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HI @Handy1 wrong post? or pasted from wrong source?

[Handy1]

@Sherry13131  You can do it yourself in my account 

Turn  auto pay  off 3 easy clicks

Or if you know the 4 digit PIN number

*611    

[DDM69]

@Sherry13131 eversafe should only update your login info and password. No changes to your account.

[hTideGnow]

HI @Sherry13131  Unlike the old My Account system, there is no option to opt-out 2FA  😞

[softech]

@Sherry13131  sorry, 2FA from PM cannot be disabled

You can however click the "Trusted device" box and then it won't ask you again on the same device , unless the cache is cleared

You can also have the code send to email (after EverSafe ID is fully setup) if you have trouble receiving 2FA on the phone