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I do not understand my bill

KJ62
Great Neighbour / Super Voisin

Hi folks. Signed up for the $30 plan but my bill looks like like debited me a total of 50 for the plan, instead of 30. Can someone help me to understand this? Is there an error?46FBB637-4CCD-4334-A229-12574AB785FD.png

4 REPLIES 4

srlawren
Retired Oracle / Oracle Retraité

More info on understanding your transaction history:  https://productioncommunity.publicmobile.ca/t5/Announcements/Public-Mobile-Website-Changes/m-p/18323...


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mimmo
Retired Oracle / Oracle Retraité

The important line is the one that says credit card top up the others are all internal 

KJ62
Great Neighbour / Super Voisin

Thanks a lot!

KMG
Deputy Mayor / Adjoint au Maire

The total charges listed amount to $50, but you get a $20 "discount" for having "3 choices".  So the actual total charge is $30, which is what you topped up.

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