I did not get my conformation email for password

[mnadarasah]

I did not get my confirmation email for the password. The place that I signed they messed up all.

Please help me to reset my password.

After entering the email address two times then asked me the secret question - I answered. then it said I will receive an email confirmation but _____Nothing came after

waiting for email

may I put my number????

[Triguy]

Submit a ticket to a moderator by clicking on the question mark on the bottom right.

[will13am · Accepted solution]

@mnadarasah, many customers have expressed frustration with getting timely password reset emails.  I assume the spam folder was checked and it is not there.  I suggest contacting the moderator team for assistance if reset emails are not being received.  The moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. Refer to the following knowledge base article for additional information on the moderator team.