I can't send send MMS

[Yossy107]

I have a OnePlus 11 phone and for the last 30 days, I haven't been able to send MMS or RCS messages through my Messages app. Is there a way to fix it?

[Yossy107]

Thank you SO SO MUCH!!!

It worked!!!

[BKNS27]

@Yossy107 

Along with checking the APN. Check to see if Cellular data is enabled.

[softech · Accepted solution]

@Yossy107 

did you just update the OS to Android 14?  There has been some issue with OnePlus after the Android upgrade

With OnePlus, there might be a bit more work than simply updating.  Many confirmed that you need to delete the current APN profile first.  Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[fixin1]

@Yossy107 - You may need a new APN as most one plus customers here at Public Mobile need the new MMS APN:

Pasted from here: https://publicmobile.ca/en/ab/get-help/articles/set-up-data-on-an-android-phone

1. Make sure your phone is unlocked. If it’s not, contact your previous wireless provider
2. Check that your device is compatible on our network; for more information check out this article
3. To access 5G network speeds, ensure you have a compatible phone, your phone’s software is up-to-date and you are connected to the Public Mobile 5G network where available.

Next, check your APN settings (Android Phones Only):

1. Open your phone’s settings and tap:

• Access Point Names
• New APN settings

1. Verify the following field match:

• Name: Public Mobile
• APN: sp.mb.com
• MMSC proxy: mmscproxy.mobility.ca
• MMSC: http://aliasredirect.net/proxy/mb/mmsc
• MMS port: 8799
• MCC: 302
• MNC: 220

1. If you had to make any changes, save them, reboot your phone, and you’re good to go! Make sure to enable data in your phone settings