08-27-2023 02:27 PM - last edited on 08-27-2023 02:31 PM by computergeek541
I created 4 new accounts and I am having difficulty activating service.
08-27-2023 02:35 PM
@johnjohnalfred Here’s how to get support
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-27-2023 02:34 PM
Its complicated trying to get technical support from public mobile
08-27-2023 02:33 PM
hi @johnjohnalfred you used 4 different emails to create 4 accounts or you just want 1 account?
give us more details what you are doing
08-27-2023 02:30 PM - edited 08-27-2023 02:31 PM
@johnjohnalfred You need to clear the web browser history cache and cookies and go incognito private mode . Or if using the app clear app cache or simply uninstall it and reinstall it . Easiest to just use the app on each phone accosted to the account .
Adding each account (phone number ) needs its own email
08-27-2023 02:29 PM
you created 4 new accounts...they need to be activated using the PM app on cell.