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I can't be the only one!!

SnowShat
Great Neighbour / Super Voisin

Is anyone else having problems with PM??  Seems every month there's a new problem and God forbid if you want to use your phone in the USA.  They take your money but you have to Fight every time to get your service to work. The WORST

2 REPLIES 2

BKNS27
Mayor / Maire

@SnowShat 

That is why I use the TextNow SIM for unlimited calling and texting…all free!

SIM is only $4.99 usd but you need a USA CC and address to ship the SIM to.

Data is low priced too.

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fixin1
Deputy Mayor / Adjoint au Maire

@SnowShat - There are numerous issues with PM... 611 (For me) aswell as payment, roaming, a dozen of eggs that just hatched.

Some can be resolved by CS_Agent, some cannot:

⬇️  Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. * CS_Agents are at load due to iMessage activation issues so it may take longer than 48 hours. * They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

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