I can't access my voicemail

[diwang000]

After I long press 1 or dial +1 followed by my phone number, my iPhone says "Error performing request, unknown error". I don't hear anything from my phone.

Has anyone experienced a similar issue?

[esjliv]

@diwang000 - were you able to access voicemail previously?

Try restarting you phone. If that doesn't help perform a reset of the device's network settings.

Perform a Reset of your device's Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, VPN and APN settings, and connected Bluetooth devices that you've used before.

Iphone:

To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.

Your iPhone will reset network settings and restart itself.

android:

Find and tap Settings > System > Advanced > Reset options > Reset network settings.

[softech]

@diwang000 it works for me

what haopen if you call yourself from another phone to access VM?

Also, make sure you can make other going calls,  Some users have problem with voice calls in the last couple days

[Handy1]

@diwang000  Have you set up your VM yet ?

Voice mail

https://www.publicmobile.ca/en/on/get-help/articles/set-up-voicemail