I can not log in for past 3 days

[Mel1234]

Here's what I wrote on a fb post you did... here was your answer... please help

Would love to come continue subscription but I can't get into my account for the last 3 days. I was even going to add another subscription. I would love some help with this. But I can't seem to get any. Since I have to actually log in which I can't do to submit a ticket to ask for help.

We understand your concern and want to ensure you receive the support you need. Please contact our agent team through Community. We'll be happy to assist you further.

If you cannot use the existing Community ID, please create a new one to contact us.

[softech]

@Mel1234 your issue is that the system was unable to link your email login with your My Account. It is an easy fix for PM support, but you just need to engage support.  Please message them here:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Chalupa_Batman]

Hello @Mel1234 

Public Mobile has changed things up a bit. If you haven't signed up on the new system, feel free to do so. If you are already signed up on the new website then go to your web browsers settings and clear your history, cookies and cache and try resigning in. Let us know if this helps.

[dust2dust]

Have you gone through the new login system yet?

To contact support use the link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437