I authorize payment via auto pay, to change my Plan on due date. Old plan was renewed instead.

[dust2dust]

In addition to what Outdoorsman said, you can also click the little spinner refresh icons lower down. That also often updates the information.

[Outdoorsman]

@Oluwafisayomi hi see if your credit card was charged for the new plan if it was  you are most likely seeing a cached version of your account clear your cache and cookies or use a different browser in secret or incognito mode , reboot and sign back in ,see if it clears up 

[Yummy]

Kind of confusing statement.

To change plan yu have 2 options: Now and On renewal date.

Autopay has nothing to do with it.