I am not receiving any emails from you

[HALIMACS · Accepted solution]

@Roman5683 

You might wish to formally request to receive e-mail notifications from Public Mobile by asking their Customer Support Agents to ensure your e-mail address is included in any e-mail campaigns or notifications.

Reach them by the following methods:

1. Use the ticketing system for a faster response time. Click here to create a support ticket, then type Customer Support Agent, then Contact Us,  or, 
2. Send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

[BKNS27]

@Roman5683 

I never sent anything to you. 😜

[esjliv]

@Roman5683 - what emails are you referring to?

[softech]

@Roman5683    PM does not send out much email other than the promotional one

did you ever click unsubscribe to those email?

you want t start receiving those pormotional email again?  you will likely need to open ticket with support and aks them to add you back